Refund Policy

Refunds : –

Please know that we do not guarantee that your downloaded data have deleted messages. We only process Instagram downloaded data in user friendly format where you can read your conversations available in data.

Once you’ve access to your data , It is very difficult for us to determine whether you’ve used our service or not. However, you’re eligible for refunds for below mentioned cases only.

  • You’re unable to see your Instagram messages after payment.
  • You’re unable to access our website.

If you think you’re eligible for refund drop an email to or contact us at .

We’ll investigate internally and refunds will be issued only for above mentioned cases. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, Please contact us at or